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Order Processing

- For the wholesaler, the minimum order of $300 is required.
- Normally our Swarovski handmade order will be processed within 2 business days after order placement. InStock order will be shipped in next day after order process. For the Wholesale order can be shipped within 7-14 business days.
- Whole Payment need to be paid before the order process. See payment condition.

Payment Terms & Conditions

- We accept payment by Paypal.
- Western Union: International Money Transfer. (For Western Union, please see customer satisfaction guarantee policy)
- All major credit cards can be processed via Paypal website.
- Whole payment including merchandise with shipping and handling fee must be paid before the order process.

Shipping & Handling Fee

- Multiple items shipping discount. $1 for each additional item.
- We ship to world wide
- For the retail, order over $150 gets free Registered Air mail postal service.
- For express order, it will be shipped via EMS: Express Mail Service. This normally takes up to 3 to 7 days depending on your area and country zone. Actual shipping cost will be used to calculate.
- For regular order, it will be shipped via Register Air Postal Service. This normally takes up to 20 to 25 days.
- EMS and Register Air Postal Service shipment can be tracked by: http://www.thailandpost.com/search_ems_en.asp

Customer Satisfaction Guarantee Policy

We make our commitment to your Satisfaction.

If you are not satisfied with the merchandise, you can get a full refund or exchanged product in the equal or less price after merchandises are returned in the original condition within 14 days from the date of shipment.

(Shipping & Handling fees are non-refundable fee) Shipping & handling fee for returning goods or exchange must be borne by customer.

*** There will be no refund on Western Union payment, but you can have a full credit at merchandise cost ***

Last Updated: 29 Aug 2007 07:04:50 PDT home  |  about  |  terms  |  contact
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